Articles on: Visits pre-registration

Pre-registration types

Every visit is different: a one-hour interview, a three-month assignment... That's why Anghello offers several pre-registration types, each designed for a specific welcome scenario. This guide introduces them, compares them, and helps you choose the right one for each situation.

Audience: Administrators, Managers, Receptionists
Application: Admin (app.anghello.co)
Reading time: 3 minutes

What is a pre-registration type?

When you pre-register a visitor, you choose a visit type. This choice determines the shape their access takes: a specific time slot, a period of several days... Everything else (email invitation, check-in on arrival, status tracking) works the same across all types.

The right reflex: start from how your visitor will actually come, and choose the type that matches.

One-off visit: for a single visit at a specific time

In one sentence: a single visit, at a specific time slot (start and end).

You set a start and end date and time. Your visitor receives an invitation with the exact time slot; on the day, they check in when they arrive and can even come in a little early if you've configured the Allow visitors to preregister X minutes before the scheduled appointment time setting (up to 30 minutes). Once the slot has passed, the visit ends on its own.

Choose this type when the time matters: sales appointment, job interview, meeting with a partner, scheduled delivery.

You'll find these visits in the Planned visits tab of the Preregistration page.

Extended visit: for free access over a whole period

In one sentence: the visitor comes and goes freely; their access remains valid as long as the visit is active.

You set whole days [From... and Until... (inclusive)] with no times. The end date is optional: enable No end date for Unlimited access, which stays active until you cancel the visit. Your visitor receives a single invitation for the whole period, and checks in each time they come. No more creating a pre-registration for every visit.

Choose this type when the period matters, not the time: year-round contractor, consultant on assignment, training over several days, site worker, auditor on site for a whole week.

You'll find these visits in the Extended Visits tab of the Preregistration page.

The types at a glance

	One-off visit	Extended visit
In one sentence	A single visit, at a specific time slot (start and end).	The visitor comes and goes freely: their access remains valid as long as the visit is active.
Typical examples	Appointment, interview, meeting.	Year-round contractor, consultant on assignment, training over several days.
What you set	A start and end date and time.	Whole days: From... and Until... (inclusive), with no times.
End date	Required.	Optional: the No end date option makes access Unlimited.
Number of visits	Just one.	As many as needed during the period.
How it ends	Automatically, at the end of the time slot.	On the end date — or manually (cancellation) if access is unlimited.
Creation from your calendar (Outlook, Google Calendar)	Yes: by adding the site's invitation address to your event.	No: creation from the app only.
Where to find it	Planned visits tab.	Extended Visits tab.
Email received by the visitor	"Confirmation of your visit".	"Confirmation of your extended visit".

What all types have in common

Whichever type you choose, everything else works the same:

Creation happens from the Preregistration page, via the Add button, for an existing contact or a new one.
The email invitation goes out according to your site's configuration (immediately or X days before), with the practical information and any Notes for the visitor.
Check-in on arrival can be done in three ways: from the Register my arrival link in the email, via the QR code or the reception tablet, or with your staff.
The status updates on its own: Scheduled before the start, Ongoing during the access period, Passed after the end, Cancelled in case of cancellation.
Editing and cancelling are possible at any time from the visit's actions menu.

Which type for which situation?

Situation	Recommended type	Why
A candidate comes for an interview on Thursday at 2 pm	One-off visit	A single visit, a known time.
A consultant works on site for three months	Extended visit	They come and go freely throughout their assignment.
A trainer runs a session from Monday to Friday	Extended visit	They come back every day: a single pre-registration covers the week.
A supplier delivers tomorrow morning at 9 am	One-off visit	A single, short visit.
A maintenance contractor comes in regularly, with no fixed schedule	Extended visit with No end date	You don't know when they'll be back: their access stays active until you cancel it.
A client tours your premises for two hours	One-off visit	A specific time slot, a single visit.

Good to know

💡 Tip: If you're hesitating, ask yourself what matters for this visit. If it's the time, go for a one-off visit. If it's the period (days, weeks), go for an extended visit.

💡 Tip: Picked the wrong type? Cancel the visit and recreate it with the right type: the pre-registered contact's information can be reused in two clicks.

💡 Tip: The family of pre-registration types grows as Anghello evolves: this page is updated every time a new one arrives.

⚠️ Important: an extended visit with No end date never ends on its own. Remember to cancel it when your visitor's assignment is over, to keep control over access to your site.

Troubleshooting

Problem	Solution
I don't see the type choice when creating a visit	Check that preregistration is enabled on your site. See Enable and configure preregistration on a site.
I can't choose a time for my extended visit	That's by design: an extended visit is defined in whole days. For a specific time slot, create a one-off visit.
My regular visitor receives an invitation for every visit	Replace their repeated one-off visits with a single extended visit: one invitation covers the whole period.

If the problem persists, contact our team.

Updated on: 27/07/2026

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