Articles on: Visits pre-registration

Manually pre-register a visit

Schedule a visit from the Admin app and automatically send an invitation to your visitor. On the day, they check in within seconds thanks to their pre-filled form.

Audience: Administrators, Managers, Hosts, Receptionists
Application: Admin (app.anghello.co)
Estimated time: 3 minutes

Before you start

The Preregistration module must be enabled on the site. See Enable and configure preregistration.

Steps

In the left-hand menu, click Preregistration.

2. Click "Add"

The button is at the top right of the page.

3. Fill in the visitor's information

Field	Description
First Name / Last Name	The identity of the expected visitor.
Email	The visitor's email address (required to send the invitation).
Company	The visitor's company (optional).
Visited Person	The staff member who will welcome the visitor.
Appointment Start	The planned time slot for the visit.
Appointment End	The planned end (depending on the site configuration).
Visitor type	If visitor types are enabled (supplier, candidate, client…).
Notes	Practical info for the visitor (parking, access, door code…). It appears in their invitation email.

💡 Tip: In the Pre-registered Contacts tab, you'll find visitors who have already come, so you don't have to re-enter their information.

4. Save

Click Save. Depending on the site configuration, an invitation email goes out automatically — right away or a few days before the visit.

Good to know

💡 Tip: The invitation email contains a direct link to the check-in kiosk. When the visitor clicks it on the day, they arrive on the kiosk with their visit already pre-selected. A guaranteed time-saver at the front desk.

💡 Tip: You can filter visits in the Planned visits tab by status (Scheduled, Cancelled, Ongoing, Passed) and by period (Today, Tomorrow, This Week, This Month).

Troubleshooting

Problem	Solution
The `Preregistration` menu doesn't appear	Check that the module is included in your subscription and enabled on the site.
My visitor didn't receive the email	See My visitor didn't receive the pre-registration email.
I can't select a host	The host must first be created in `Settings` > `User Members`.

If the problem persists, contact our team.

Updated on: 27/07/2026

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