Customize invitation emails
Customize the emails sent to your pre-registered visitors: logo, site colors, default practical notes and multilingual translations.
Audience: Administrators, Managers
Application: Admin (app.anghello.co)
Estimated time: 5 minutes
Before you start
- Preregistration must already be enabled on your site. See Enable and configure preregistration.
What can be customized
Element | Where to change it | Note |
|---|---|---|
Logo and colors | Settings > Sites > Appearance | Automatically reused in all Anghello emails. |
Default notes | Settings > Sites > Settings & Features > Preregistration | Multilingual text pre-filled in the Notes field of each new visit. |
Email language | Automatic detection (the visitor's language, otherwise the site's language) | Add translations to your default notes to cover your cases. |
Per-visit notes | When creating the pre-registration manually | Complement or replace the default notes for one specific visit. |
Steps — add multilingual default notes
1. Open the preregistration configuration
Go to Settings > Sites > Your site > Settings & Features > Preregistration.
2. Write your notes language by language
In the Invitation default notes field, use the language selector. For each language you want to cover (French, English, Spanish…), write a short, clear version.
Example in English:
"Visitor parking at the back of the building, ring intercom 3B. Please arrive 5 minutes before your appointment."
3. Preview the result
Click Preview emails and switch languages to validate each translation.
4. Save
Click Save at the bottom of the page.
Good to know
💡 Tip: Notes can be overridden visit by visit. Notes entered when creating a pre-registration replace the default notes for that visit only.
💡 Tip: Would you like a custom sender address (for example reception@mycompany.com)? Write to us — it's possible.
Troubleshooting
Problem | Solution |
|---|---|
My notes don't appear in the email | Check that you saved the corresponding language, and that the visitor actually uses that language. |
The preview is empty | Make sure at least one language is filled in in the default notes. |
If the problem persists, contact our team.
Updated on: 27/07/2026
Thank you!