Articles on: Spots and reception

Configure visitors' editing permissions

By default, only administrators can edit visitor records. You can extend this right to the managers and receptionists of your sites. This guide shows you how to configure these rights.

Audience: Administrators
Application: Admin (app.anghello.co)
Estimated time: 2 minutes

Before you start

You need an Administrator account on Anghello
Only administrators can change these settings

Configure the rights

1. Open your site settings

In the left-hand menu, go to Settings > Sites. On your site card, click Settings & Features.

2. Open the Rights Management tab

Click the Rights Management card in the overview.

3. Choose the authorized roles

Option	Description
`Managers can edit visitors`	If enabled, the site's managers can edit custom fields and visitor data
`Receptionists can edit visitors`	If enabled, the site's receptionists can also edit visitor data

4. Save

Click Save.

What data can be edited?

Authorized users can edit:

The visitor's check-in custom fields
The internal fields (visible only in the Admin interface)
The basic visit information

Good to know

💡 Tip: Even without edit rights, managers and receptionists can still view visitor records.

Important: Every change to a visitor record is tracked: the name of the person who made the change and the date are recorded and visible in the detail panel.

Troubleshooting

Problem	Solution
A manager can't edit a visitor	Check that the `Managers can edit visitors` option is enabled for the site concerned.
The options are grayed out	Only administrators can change these settings. Check your role.

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.

Updated on: 23/07/2026

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