Articles on: Spots and reception

Add Custom Fields

Custom fields let you collect specific information from your visitors (company, purpose of visit, license plate, etc.). You can also add check-out fields and internal fields visible only to your team. This guide shows you how to create and configure them.

Audience: Administrators, Managers
Application: Admin (app.anghello.co)
Estimated time: 10 minutes

Before you start

You need an Administrator or Manager account on Anghello
At least one site must be created

Understand the three field categories

Category	When the field is displayed	Who fills it in
`Checkin Fields`	During check-in on the check-in kiosk	The visitor
`Checkout Fields`	When the visitor records their departure	The visitor
`Internal Fields`	Only in the Admin interface	Your team

Default fields

Four fields are always present on the check-in form and cannot be deleted:

Field	Configurable
`First Name`	Always required
`Last Name`	Always required
`Company`	Can be required, optional, or hidden
`Host`	Can be required, optional, or hidden

To configure the Company and Host fields, use the Required / Optional / Disabled options in the default fields section.

Add a custom field

1. Open your site settings

In the left-hand menu, go to Settings > Sites. On your site card, click Settings & Features.

2. Open the Form Fields tab

Click the Form Fields card in the overview, or select the corresponding tab.

3. Select the category

Click the corresponding sub-tab: Checkin Fields, Checkout Fields, or Internal Fields.

4. Click Add Field

Click the Add Field button at the bottom of the list.

5. Configure the field

Option	Description
`Label`	The text displayed to the visitor (translatable into several languages)
`Type`	The field format (see the available types below)
`Required Field`	If enabled, the visitor must fill in this field to continue
`Help Text`	An explanatory text displayed under the field (optional, translatable)
`Anonymize Field`	If enabled, the field value is erased during automatic anonymization

6. Save

Click Save.

Available field types

Type	Description
Text	Free text input
Number	Numeric field
Date	Date picker
Date and Time	Date and time picker
Dropdown	Menu with predefined options
Rating	Star rating (1 to 5)
Email	Email field with format validation
Phone Number	Phone-format field with country prefix
Signature	Advanced field (optional add-on) for handwritten signature

💡 Tip: Additional advanced types are available with the "Advanced Fields" add-on.

Reorder fields

You can change the display order of the fields using the Move Up and Move Down buttons next to each field. The order defined here matches the display order on the check-in kiosk.

Enable or disable a field

Rather than deleting a field, you can disable it temporarily. A disabled field:

Appears grayed out in the configuration list
Is not displayed to the visitor on the check-in kiosk
Can be re-enabled at any time

Fields per visitor type

If you have enabled Visitor Types, you can choose which fields are displayed for each type:

All visitor types — The field is displayed for all types
Only: — The field is only displayed for the selected types
All except: — The field is displayed for all types except the excluded ones

Translate a field

All the texts your visitors see on the check-in kiosk can be translated into several languages: field labels, help texts, and dropdown options.

How to do it:

Open the ... menu of the field to edit and click Configure
Locate the translation icon (Aa) to the right of the input field
Click it: a section opens with one field per language, identified by a flag
Enter your translations manually, or click each language's translation icon for an automatic translation
To translate everything at once, use the Translate All button at the bottom of the section
Repeat the operation for the help text and each dropdown option; they each have their own translation icon
Click Save

Good to know

💡 Tip: Custom field values can be viewed in the visitor detail panel, in the "Custom fields" section.

💡 Tip: Custom fields are included in the CSV export if you check the "Include custom field data" option when exporting.

Important: The number of custom fields you can create depends on your subscription.

Troubleshooting

Problem	Solution
The field doesn't appear on the kiosk	Check that the field is enabled and in the right category (check-in, check-out, or internal).
The field doesn't appear for a visitor type	Check the per-visitor-type visibility configuration for that field.
The visitor can't submit the form	Check whether a required field is hidden or misconfigured.

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.

Updated on: 27/07/2026

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