Articles on: Spots and reception

Configure Automations (Closure, Anonymization, Deletion)

Automations let you manage your visitors' data lifecycle without manual work: close visits at the end of the day, anonymize personal data after a set number of days, and automatically delete old visits. This guide shows you how to configure them.

Audience: Administrators, Managers
Application: Admin (app.anghello.co)
Estimated time: 5 minutes

Before you start

You need an Administrator or Manager account on Anghello
At least one site must be created

Open the automations

1. In the left-hand menu, go to Settings > Sites. On your site card, click Settings & Features.

2. Click the Automation tab.

Automatic visit closing

This automation automatically closes all visits still open at a set time. Useful for closing the visits of people who forgot to check out when leaving.

1. Enable automatic closing

Turn on the Automatically mark as out visits option.

2. Set the closing time

Choose the hour and minutes (0 or 30) of the closing.

💡 Tip: The time displayed is in your local time zone. Choose a time after your premises close (for example 8:00 PM).

3. Save

Click Save. All visits still open will be automatically closed at the set time, every day.

Automatic anonymization

Anonymization erases visitors' personal data (first name, last name, and custom fields tagged as personal data) after a set number of days. Aggregated data (visit date, site) is kept. It is an essential tool for GDPR compliance.

1. Enable automatic anonymization

Turn on the Automatically anonymize visits feature.

2. Set the number of days

Enter the number of days after check-in beyond which personal data is anonymized. The default value is 90 days.

3. Save

Click Save. Your older data will soon be anonymized automatically.

Important: Anonymization is irreversible. Personal data is permanently deleted.

Automatic visit deletion

Automatic deletion completely erases visits (including aggregated data) after a set number of days.

If you don't set a value, the maximum retention period for visit data, which depends on your plan level, is automatically applied (1 year for the Essential plan, up to 2 years on Premium).

1. Set the number of days

Enter the number of days after which visits are deleted. The maximum allowed depends on your subscription.

2. Save

Click Save. Your older data will soon be erased.

Good to know

💡 Tip: We recommend enabling automatic anonymization for good data management. Anonymization at 90 days is a good balance between operational usefulness and GDPR compliance for most organizations.

Important: Automations apply to all the site's visits, including existing ones. Enable them with care.

Troubleshooting

Problem	Solution
Visits don't close automatically	Check that automatic closing is enabled and that the time is set correctly.
Visits were anonymized too early	Check the number of days configured. Adjust it if necessary.
The deletion field shows a different maximum	The maximum number of days depends on your subscription.

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.

Updated on: 23/07/2026

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