Articles on: Visitor Management

Exporting the visit history (CSV)

You can export your visit history as a CSV file to analyze it in a spreadsheet, share it with your team, or archive it. This guide shows you how to generate an export.


Audience: Administrators, Managers
Application: Admin (app.anghello.co)
Estimated time: 3 minutes


Before you start


  • You need an Administrator or Manager account on Anghello


Exporting visits


1. Open the Visitors page


In the left-hand menu, click Visitors.


2. Click Export


Click the Export button (download icon) at the top of the page.



3. Configure the export


Option

Description

Site

Select the site or sites to include in the export

Start date

The date to export visits from

End date

The date to export visits up to

Include custom fields

If ticked, the custom field values are included in the file



4. Download the file


Click Download CSV file. The CSV file is generated and downloaded automatically.


What's in the CSV file


The file contains the following columns:


  • Visitor's first and last name
  • Company
  • Host name
  • Visitor type
  • Arrival date and time
  • Departure date and time
  • Site
  • Visit duration
  • Check-out method (self, manual, auto)
  • The custom fields (if the option is ticked)


Good to know


💡 Tip: Anonymized visitors appear in the export with their personal data masked. Only aggregated data is present.


💡 Tip: For a quick analysis, open the CSV file in Excel or Google Sheets. The file is UTF-8 encoded to ensure accents display correctly.


💡 Tip: Managers only see the sites they're responsible for in the export's site selector.


Troubleshooting


Problem

Solution

The file is empty

Check that the selected date range contains visits and that the right site is selected.

Special characters display incorrectly

Open the file with UTF-8 encoding in your spreadsheet app.

The Export button doesn't appear

Check that you have the Administrator or Manager role.


If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.

Updated on: 23/07/2026

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