Checking in a visitor (receptionist mode)
When a visitor has no smartphone or would rather not scan the QR code, you can check them in manually from the admin interface. This guide shows you how.
Audience: Administrators, Managers, Receptionists
Application: Admin (app.anghello.co)
Estimated time: 2 minutes
Before you start
- You need an Administrator, Manager, or Receptionist account on Anghello
- At least one site must be selected in the site selector
Checking in a visitor manually
1. Open the Visitors page
In the left-hand menu, click Visitors.
2. Click Add a visitor
Click the Add a visitor button at the top of the page.

3. Fill in the form
A window opens with the built-in check-in kiosk — the exact same interface visitors see on their smartphone or the tablet.
Follow the usual steps:
- Select the visitor type (if enabled)
- Enter the first name, last name, company, and host
- Complete the custom fields
- Accept the instructions (if enabled)
- Take the quiz (if enabled)

4. Confirm
Check-in is complete. The visitor appears in the list and notifications are sent to the host.
Good to know
💡 Tip: This method is handy for visitors without a smartphone, for deliveries, or whenever the kiosk isn't accessible.
💡 Tip: The "Add a visitor" button only appears when a site is selected in the site selector at the top of the menu.
💡 Tip: If you're following the getting-started guide, its final step invites you to add your first visitor this way.
Troubleshooting
Problem | Solution |
|---|---|
The Add a visitor button doesn't appear | Check that a site is selected in the site selector at the top of the side menu. |
The kiosk window doesn't open | Check that you don't have a pop-up blocker enabled in your browser. |
If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.
Updated on: 23/07/2026
Thank you!
