Articles on: Visitor Management

Checking in a visitor (receptionist mode)

When a visitor has no smartphone or would rather not scan the QR code, you can check them in manually from the admin interface. This guide shows you how.


Audience: Administrators, Managers, Receptionists
Application: Admin (app.anghello.co)
Estimated time: 2 minutes


Before you start


  • You need an Administrator, Manager, or Receptionist account on Anghello
  • At least one site must be selected in the site selector


Checking in a visitor manually


1. Open the Visitors page


In the left-hand menu, click Visitors.


2. Click Add a visitor


Click the Add a visitor button at the top of the page.



3. Fill in the form


A window opens with the built-in check-in kiosk — the exact same interface visitors see on their smartphone or the tablet.


Follow the usual steps:


  • Select the visitor type (if enabled)
  • Enter the first name, last name, company, and host
  • Complete the custom fields
  • Accept the instructions (if enabled)
  • Take the quiz (if enabled)



4. Confirm


Check-in is complete. The visitor appears in the list and notifications are sent to the host.


Good to know


💡 Tip: This method is handy for visitors without a smartphone, for deliveries, or whenever the kiosk isn't accessible.


💡 Tip: The "Add a visitor" button only appears when a site is selected in the site selector at the top of the menu.


💡 Tip: If you're following the getting-started guide, its final step invites you to add your first visitor this way.


Troubleshooting


Problem

Solution

The Add a visitor button doesn't appear

Check that a site is selected in the site selector at the top of the side menu.

The kiosk window doesn't open

Check that you don't have a pop-up blocker enabled in your browser.


If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.

Updated on: 23/07/2026

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