Articles on: Users and Organization

Adding a host employee

A host employee is someone your visitors can select on the check-in kiosk as the person they're here to meet. Adding them to Anghello also enables arrival notifications. This guide shows you how to add a host employee manually.

Audience: Administrators, Managers, Receptionists
Application: Admin (app.anghello.co)
Estimated time: 3 minutes

Before you start

You need an Administrator, Manager, or Receptionist account on Anghello
At least one site must have been created

Adding an employee

1. Open the host employee list

In the left-hand menu, click Host employees.

2. Click Add an employee

Click the Add an employee button at the top right of the page.

3. Fill in the details

Field	Required	Description
`First name`	Yes	The employee's first name
`Last name`	Yes	The employee's last name
`Job title`	No	Their position (e.g. "HR Manager")
`Email`	No	Their work email — used for arrival notifications
`Phone`	No	Their main number (with country code)
`Direct phone`	No	Their direct line (with country code)
`Internal phone`	No	Their internal extension

💡 Tip: If you fill in the email address, the employee will automatically receive a notification each time a visitor checks in and selects them as their host.

4. Select the primary site

Choose the primary site from the dropdown. This is the site the employee is attached to by default.

5. Link additional sites (optional)

If the employee works across several sites, click Link to other sites to make them visible on those sites' check-in kiosks too.

6. Save

Click Save. The employee appears immediately in the list and on the check-in kiosk.

💡 Tip: If an employee with the same email address already exists, Anghello will offer to link them to the site rather than create a duplicate.

Marking an employee as a favorite

Favorite employees appear first when a visitor searches for their host on the check-in kiosk.

1. In the host employee list, click the star icon to the left of the employee's name.

The star fills in to confirm the employee is a favorite.

💡 Tip: Mark as favorites the people who receive the most visitors (reception, management, HR…).

Deactivating or reactivating an employee

If an employee leaves your organization temporarily, you can deactivate them rather than delete them.

1. Open the actions menu on the employee's row.

2. Click Deactivate.

A deactivated employee:

Appears grayed out in the list
Is no longer offered as a host on the check-in kiosk
Can be reactivated at any time by clicking Activate

💡 Tip: Deactivating rather than deleting preserves the visit history and makes reactivation easy.

Good to know

💡 Tip: A host employee does not need an Anghello user account. Host employees and users (administrators, managers, receptionists) are managed separately.

Troubleshooting

Problem	Solution
The employee doesn't appear on the kiosk	Check that they're linked to the right site and that they aren't deactivated.
The employee doesn't receive notifications	Check that their email address is filled in and that notifications are enabled in the site settings.
The Add button doesn't appear	Check that you have the Administrator, Manager, or Receptionist role.

If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.

Updated on: 23/07/2026

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