Articles on: Reception kiosk

Managing connected devices

Each tablet connected to a site is registered as a device. This guide shows you how to view and manage your connected devices.

Audience: Administrators, Managers
Application: Admin (app.anghello.co)
Estimated time: 3 minutes

Before you start

You need an Administrator or Manager account on Anghello
At least one device must be connected to a site

Viewing connected devices

1. Open the site settings

In the left-hand menu, go to Configuration > Sites. On your site's card, click Settings & features.

2. Open the QR Code - Tablet tab

The list of connected devices is shown at the bottom of the page.

Information shown

For each connected device, you can see:

Information	Description
`Operating system`	The device type (iOS, Android, etc.)
`Device name`	The tablet model
`Location`	The city and country of the connection
`Browser`	The browser used
`First connected`	When the device first connected

Disconnecting a device

If a device is lost, replaced, or you want to revoke its access:

1. Click the Disconnect device button to the right of the row concerned.

2. Confirm the disconnection.

Important: Access from this device will be revoked immediately. The tablet won't be able to display the check-in kiosk until it's reconnected with a new pairing code.

Good to know

💡 Tip: If you replace a tablet, disconnect the old one and connect the new one with a new pairing code.

💡 Tip: The location shown is based on the connection's IP address. It may not exactly match the tablet's physical location.

Troubleshooting

Problem	Solution
An unknown device appears in the list	Disconnect it immediately and regenerate your site's QR code as a precaution.
The device is disconnected but the tablet still works	The change can take a few seconds. Refresh the page on the tablet.

If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.

Updated on: 24/07/2026

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