> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Set up a validation quiz

The [validation quiz](https://www.anghello.com/en/features/visitors-safety-instructions) lets you check that your visitors have properly understood the entrance instructions. After reading and accepting the instructions, visitors must answer a questionnaire correctly. This guide shows you how to create and configure your quiz.

**Audience:** Administrators, Managers
**Application:** Admin (app.anghello.co)
**Estimated time:** 15 minutes

## Before you start

* You need an **Administrator or Manager account** on Anghello
* The **"Instructions Validation"** add-on must be included in your subscription
* **Entrance instructions** must be enabled on your site

## Enable the quiz

**1. Open your site settings**

In the left-hand menu, go to `Settings` > `Sites`. On your site card, click `Settings & Features`.

**2. Open the Security Quizz tab**

Click the `Security Quizz` card in the overview, or select the corresponding tab.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1i432cj.png)

|| **Important:** If the card appears grayed out, the "Instructions Validation" add-on is not included in your subscription. Contact us to learn more.

**3. Enable the quiz**

Turn on the `Enable entry instructions validation quiz` option.

## Configure the question selection mode

Choose how questions are presented to visitors:

| Mode | Description |
| ---- |
| `Current selection` | All the questions in the list, in the order you have defined. |
| `Random selection` | A set number of questions, drawn at random from all the questions in the list. |
| `Category selection` | For each selected category, a set number of questions drawn at random from that category. |
| `Mixed selection` | All the questions marked as mandatory, plus a set number of questions drawn at random from the others. |

|| Good to know: the "number of questions" does not always match the total:
* Random selection: the number you enter is the total. You enter 4 → 4 questions.
* Category selection: the number applies to each category. 3 categories × 4 questions = up to 12 questions. If a category has fewer questions than requested, the visitor only gets the ones that exist.
* Mixed selection: the number only covers the random questions added. Mandatory questions are always asked on top.

> 💡 Tip: for the Mixed and Category selection modes, a preview under the field shows the actual total in real time. Trust that total.

## Add a question

**1. Click Add a question**

Click the `Add a question` button.

**2. Choose the question type**

Select the type in the window that opens.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_nhxbej.png)

**3. Write the question**

Fill in the following information:

* `Label` — The text of the question (translatable into several languages)
* `List of answers and correct answer(s)` — The answer options
* `Correct answer(s)` — Check the right answer(s)
* `Categories` (optional) — To organize your questions by topic (useful with the "Category selection" mode)
* `Pictograms` (optional) — Add illustrative images to the question or the answers

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_12wusbn.png)

**4. Save**

Click `Save`. The question appears in the list.

## How it works for your visitors

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/device-mockup15xpostspark2026-_1esw7z9.png)

After accepting the instructions, the visitor answers the quiz questions:

1. Questions are displayed **one at a time** with a progress indicator at the top
2. The visitor selects their answer and clicks **Submit my answer**
3. If the answer is **correct**: a green message is displayed and the visitor moves on to the next question
4. If the answer is **incorrect**: a red message is displayed with the number of attempts left
5. After **3 incorrect attempts** on a question: the correct answer is displayed and the visitor can continue
6. A `Return to instructions` button lets the visitor go back and read the instructions at any time

> 💡 **Tip:** The quiz does not block the visitor's check-in. After 3 attempts, the correct answer is shown and the visitor can move on. The goal is educational, not blocking.

## Quiz per visitor type

If you have enabled **Visitor Types**, you can define specific questions for each type.

**1.** Click the three small dots next to the question.

**2.** Click `Ask to`.

**3.** Select the visitor types the question will be asked to.

## Good to know

> 💡 **Tip:** Quiz answers are saved in the visitor's record. You can view them in the visitor detail panel, in the "Safety quiz answers" section.

> 💡 **Tip:** You can see the number of attempts and whether the answer was correct or not for each question.

## Troubleshooting

| Problem | Solution |
| ---- |
| The quiz doesn't appear on the kiosk | Check that the quiz is enabled AND that entrance instructions are also enabled. The quiz is only displayed after the instructions are accepted. |
| The Quiz card is grayed out | The "Instructions Validation" add-on is not included in your subscription. Contact our team. |
| The visitor can't get past a question | After 3 attempts, the correct answer is displayed automatically and the visitor can continue. |
| Questions don't appear in the right order | In Random or Category selection mode, questions are drawn at random. Use the Current selection mode for a defined order. |

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.
