> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pre-registration Overview

> Plan your visits in advance, send a clear invitation to your visitors and speed up their arrival on site. This guide explains what preregistration is for, how it works and when to use it.

**Audience:** Administrators, Managers, Hosts, Receptionists
**Application:** Admin, Check-in kiosk
**Reading time:** 3 minutes

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### What it's for

[Preregistration](https://www.anghello.com/en/features/visitor-preregistration) is the art of anticipating a visit. You tell Anghello that someone is coming, when, and who they're coming to see. In return, Anghello:

* **Notifies your visitor** by email, with the date, time, location and your practical instructions (parking, access, door code…).
* **Saves time on arrival**: the visitor finds their visit in one click on the check-in kiosk, and their form is already pre-filled.
* **Confirms the visit with the host** (if you enable this option), to avoid bad surprises.
* **Integrates with your calendar**: no double entry needed — an Outlook or Google Calendar invitation is enough.

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### The 3 ways to create a pre-registration

| How? | Who uses it? | In one sentence |
| ---- |
| **From the Admin app** | Receptionists, hosts, managers | You fill in an "Add a visit" form in Anghello. |
| **From your calendar** | Any staff member with an Anghello account | You add the site's invitation email address as a recipient of an Outlook, Google Calendar or Teams event. |
| **From the check-in kiosk** | The visitor themselves | They click the link in their invitation email, which takes them straight to the kiosk with their visit pre-selected. |

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### The journey, end to end

1. **Planning** — An admin, a host or the system (via a calendar) creates the pre-registration.
2. **Invitation** — Depending on your configuration, the visitor automatically receives an email, right away or a few days before the visit.
3. **Verification (optional)** — The host receives an email asking them to confirm the visit.
4. **Arrival** — The visitor scans the kiosk QR code (or clicks the link in their email): their form is already pre-filled.
5. **Finalization** — They complete the remaining steps (custom fields, safety instructions) and enter the site.
6. **Tracking** — The visit appears in real time in the Admin app and the Supervisor app.

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### Good to know

💡 **Tip:** Preregistration is an **add-on module**. If it doesn't appear in your settings, it isn't included in your subscription. [Contact us](mailto:support@anghello.co) to enable it.

💡 **Tip:** Managing several sites? Each site has its own preregistration configuration, so you can adjust the rules site by site.