> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Managing user access to sites


Each site can be managed by different users depending on their roles. This guide shows you how to control who has access to which site.

**Audience:** Administrators
**Application:** Admin (app.anghello.co)
**Estimated time:** 3 minutes

## Before you start

- You need an **Administrator account** on Anghello

## Who has access to a site?

By default, administrators have access to **every site**. Managers and receptionists only have access to the sites assigned to them.

## Assigning a user to a site

**1. Open the Users page**

In the left-hand menu, go to `Configuration` > `Users`.

**2. Change the user's role**

Open the user's actions menu, then click `Change role`.

**3. Select the site and the role**

In the role list, options are grouped by site. Select the role you want for each site:

- `Site Manager` — grants full management access to the site
- `Site Receptionist` — grants operational access to the site

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_wl60bm.png)

## Removing access to a site

To remove a user's access to a site, change their role and deselect the site concerned.

## Good to know

> 💡 **Tip:** Administrators automatically see every site. There's no need to assign them site by site.

> 💡 **Tip:** A user with no site assigned will see an empty screen after signing in. Make sure every manager and receptionist has at least one site assigned.

## Troubleshooting

| Problem                             | Solution                                                                                   |
| ----------------------------------- | -------------------------------------------------------------------------------------------- |
| A manager doesn't see a site        | Check that they're assigned as Manager of that site in `Configuration` > `Users`.           |
| A receptionist sees too much data   | Check that they don't have the Administrator role.                                          |

If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.