> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Exporting the visit history (CSV)


You can export your visit history as a CSV file to analyze it in a spreadsheet, share it with your team, or archive it. This guide shows you how to generate an export.

**Audience:** Administrators, Managers
**Application:** Admin (app.anghello.co)
**Estimated time:** 3 minutes

## Before you start

- You need an **Administrator or Manager account** on Anghello

## Exporting visits

**1. Open the Visitors page**

In the left-hand menu, click **Visitors**.

**2. Click Export**

Click the **Export** button (download icon) at the top of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1sz8ks9.png)

**3. Configure the export**

| Option                     | Description                                                                |
| -------------------------- | -------------------------------------------------------------------------- |
| **Site**                   | Select the site or sites to include in the export                          |
| **Start date**             | The date to export visits from                                             |
| **End date**               | The date to export visits up to                                            |
| **Include custom fields**  | If ticked, the custom field values are included in the file               |

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_10g9c56.png)

**4. Download the file**

Click **Download CSV file**. The CSV file is generated and downloaded automatically.

## What's in the CSV file

The file contains the following columns:

- Visitor's first and last name
- Company
- Host name
- Visitor type
- Arrival date and time
- Departure date and time
- Site
- Visit duration
- Check-out method (self, manual, auto)
- The custom fields (if the option is ticked)

## Good to know

> 💡 **Tip:** Anonymized visitors appear in the export with their personal data masked. Only aggregated data is present.

> 💡 **Tip:** For a quick analysis, open the CSV file in Excel or Google Sheets. The file is UTF-8 encoded to ensure accents display correctly.

> 💡 **Tip:** Managers only see the sites they're responsible for in the export's site selector.

## Troubleshooting

| Problem                                | Solution                                                                                        |
| -------------------------------------- | ------------------------------------------------------------------------------------------------- |
| The file is empty                      | Check that the selected date range contains visits and that the right site is selected.          |
| Special characters display incorrectly | Open the file with UTF-8 encoding in your spreadsheet app.                                        |
| The Export button doesn't appear       | Check that you have the Administrator or Manager role.                                            |

If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.