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> Use this file to discover available pages before exploring further.
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# Customize invitation emails

> Customize the emails sent to your pre-registered visitors: logo, site colors, default practical notes and multilingual translations.

**Audience:** Administrators, Managers
**Application:** Admin (app.anghello.co)
**Estimated time:** 5 minutes

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### Before you start

* Preregistration must already be enabled on your site. See [Enable and configure preregistration](https://help.anghello.com/en/article/enable-and-configure-pre-registration-on-a-site-1c43jpk/).

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### What can be customized

| Element | Where to change it | Note |
| ---- |
| **Logo and colors** | **Settings** > **Sites** > **Appearance** | Automatically reused in all Anghello emails. |
| **Default notes** | **Settings** > **Sites** > **Settings & Features** > **Preregistration** | Multilingual text pre-filled in the **Notes** field of each new visit. |
| **Email language** | Automatic detection (the visitor's language, otherwise the site's language) | Add translations to your default notes to cover your cases. |
| **Per-visit notes** | When creating the pre-registration manually | Complement or replace the default notes for one specific visit. |

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### Steps — add multilingual default notes

### 1. Open the preregistration configuration

Go to `Settings` > `Sites` > Your site > `Settings & Features` > `Preregistration`.

### 2. Write your notes language by language

In the `Invitation default notes` field, use the language selector. For each language you want to cover (French, English, Spanish…), write a short, clear version.

**Example in English:**
*"Visitor parking at the back of the building, ring intercom 3B. Please arrive 5 minutes before your appointment."*

### 3. Preview the result

Click `Preview emails` and switch languages to validate each translation.

### 4. Save

Click `Save` at the bottom of the page.

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### Good to know

💡 **Tip:** Notes can be overridden visit by visit. Notes entered when creating a pre-registration replace the default notes for that visit only.

💡 **Tip:** Would you like a custom sender address (for example `reception@mycompany.com`)? [Write to us](mailto:support@anghello.co) — it's possible.

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### Troubleshooting

| Problem | Solution |
| ---- |
| My notes don't appear in the email | Check that you saved the corresponding language, and that the visitor actually uses that language. |
| The preview is empty | Make sure at least one language is filled in in the default notes. |

If the problem persists, [contact our team](mailto:support@anghello.co).