> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Create and configure your organization

Your organization is your space in Anghello. This guide shows you how to fill in your organization's information: name, logo, contact email and address. This information is displayed on the welcome kiosk for your visitors.

**Audience:** Administrators
**Application:** Admin (app.anghello.co)
**Estimated time:** 5 minutes

### Before you begin

* You must have an **Administrator account** on Anghello
* If you do not yet have an account, see the "Create your account" section below

### Create your account

Access to Anghello is granted on request. Here is how to get your account:

**1. Request access**

Go to **app.anghello.co** and click **Create an account**. Fill in the form:

* **Professional email** — Your work email address (personal addresses such as Gmail, Hotmail are not accepted)
* **Company** — The name of your organization
* **Country** — The country of your organization
* **Phone** (optional) — So our team can reach you quickly

Check the box to accept the terms of use, then click **Submit**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_15ju7je.png)

**2. Wait for validation**

Our team reviews your request and sends you an email containing a secure link to complete your registration. This link is valid for **2 days**.

**3. Complete your registration**

Click the link received by email. You have three options to create your account:

* **Sign up with Microsoft** — If your organization uses Microsoft 365
* **Sign up with Google** — If your organization uses Google Workspace
* **Sign up with an email and password** — Your email is pre-filled, choose a secure password

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_18h76xd.png)

**4. Follow the getting started guide**

After your first login, a **getting started guide** opens automatically on the right side of your screen. It walks you through the steps one by one:

1. Complete your profile
2. **Configure your organization** (that is what this article covers!)
3. Configure your first site
4. Download your QR code poster
5. Register your first visitor

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1d0ir84.png)

### Configure your organization

**1. Go to the Organization page**

In the left menu, open the **Settings** section then click **Organization**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_i66las.png)

**2. Add your logo**

Click the **camera icon** in the center of the image area. Select an image from your computer.

An editor opens to adjust your logo:

* **Move the image** to center it in the frame
* Use the **Zoom +** and **Zoom -** buttons to adjust the size
* Use the **Rotate** button to rotate the image by 90°
* Use the **Background color** button to choose the color behind your logo

Click **Apply** when you are satisfied with the result.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_o3jgns.png)

> 💡 **Tip:** Your logo will be displayed on the welcome kiosk for your visitors. Choose a clear and legible image, even in small format.

**3. Enter your organization name**

Enter your organization's name in the **Name** field. This is the name that will be displayed in the application and on the welcome kiosk.

* Minimum 2 characters, maximum 120 characters
* Choose a short, easily identifiable name (for example "Anghello" rather than "Anghello SAS — Head Office")

**4. Enter the notification email**

Enter your email address in the **Notification email** field. This email is used for:

* Important notifications related to your account
* Billing communications
* Security alerts

**5. Enter your organization's address**

Click the **Address** field and start typing. Suggestions appear automatically — select the corresponding address from the list.

The full address (street, postal code, city, country) is then displayed in read-only mode. To edit it, click the **pencil icon** to the right of the field.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_828myx.png)

> 💡 **Tip:** This address is used in the privacy policy displayed to your visitors. Enter the registered address of your organization's head office.

**6. Save**

Click the **Save** button at the top of the page. A confirmation message appears: "Organization information saved."

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1muqjh8.png)

That's it! Your organization is configured.

### Good to know

> 💡 **Tip:** Your logo and organization name are always visible at the top of the side menu. You can check them at any time.

> 💡 **Tip:** The **Organization ID** field (at the bottom of the page) is a read-only technical identifier. It may be requested during an exchange with our support team.

> ⚠️ **Important:** The **Save** button is only enabled when you have modified at least one field and all required fields (name, email, address) are correctly filled in.

### Troubleshooting

| Problem | Solution |
| ---- |
| The Save button remains grayed out | Check that the name, email and address are filled in. The name must contain at least 2 characters. |
| The address does not appear in the suggestions | Check your internet connection and try again by typing more characters. If the problem persists, try with the city name. |
| The logo does not appear after saving | Refresh the page (Ctrl+Shift+R on PC, Cmd+Shift+R on Mac). |
| The registration link has expired | Links are valid for 2 days. Go back to app.anghello.co and submit a new access request. |

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.