> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Contact Anghello Support

Our team is here to help you get the most out of Anghello. This guide shows you how to reach us and what information to provide so we can help you quickly.

**Audience:** All users
**Application:** Admin (app.anghello.co)
**Estimated time:** 2 minutes

## How to contact us

### Via chat (recommended)

The fastest way to reach us:

**1.** Click the **chat button** at the bottom right of your screen in the Anghello app.

**2.** Describe your question or issue.

**3.** Our team replies to you directly in the chat.

[Screenshot: chat button at the bottom right of the interface]

> 💡 **Tip:** Chat is available during our business hours. Outside these hours, leave a message — we'll get back to you as soon as possible.

### Via email

Send your request to **support@anghello.co**.

Include in your message:
* The **name of your organization** in Anghello
* A **clear description** of the problem or question
* **Screenshots** if possible (they help a lot!)
* The **browser** and **device** you're using (if the issue is technical)

## For faster handling

The more information you give us, the faster we can help:

| Information | Why it helps |
| ---- |
| Name of your organization | To find your account |
| Description of the problem | To understand what's happening |
| Steps to reproduce | To identify the cause |
| Screenshot or video | To see the problem |
| Exact error message | To diagnose the error |
| Browser and device | To check compatibility |

## Good to know

> 💡 **Tip:** Before contacting us, check the Help Center — your question may already have an answer!

> 💡 **Tip:** Our team speaks French and English.