> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Configure Entrance Instructions

[Entrance instructions](https://www.anghello.com/en/features/visitors-safety-instructions) are the rules or information your visitors must read and accept before completing their check-in (site rules, safety instructions, privacy policy, accessibility instructions…). This guide shows you how to write and enable them.

**Audience:** Administrators, Managers
**Application:** Admin (app.anghello.co)
**Estimated time:** 10 minutes

## Before you start

* You need an **Administrator or Manager account** on Anghello
* At least one site must be created

## Enable entrance instructions

**1. Open your site settings**

In the left-hand menu, go to `Settings` > `Sites`. On your site card, click `Settings & Features`.

**2. Open the Visitor Instructions tab**

Click the `Visitor Instructions` card in the overview, or select the corresponding tab.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_ok3h4m.png)

**3. Enable the instructions**

Turn on the `Enable Instructions Feature` option.

## Write your instructions

**4. Write the content of your instructions**

Once instructions are enabled, an editor appears. It is a **block editor**: your document is made up of a series of blocks (paragraphs, headings, images, pictograms…) that you add, format, and rearrange freely.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/scr-20260720-jvgz_18dkghp.png =954xauto)

> 💡 **Tip:** For a more comfortable writing experience, click the fullscreen icon at the top right of the editor. Click it again to return to the normal view.

### Start writing

The first time you open the editor, it offers several starting points:

* `Blank content`: start from a blank page
* `From our instruction template`: a ready-to-use instruction template you can adapt to your site
* `Duplicate instructions from another visitor type`: if you have already written instructions for another visitor type

> 💡 **Tip:** The template is a great starting point: it showcases most of the available blocks (headings, pictograms, color styles, page breaks…).

### Add a block

Click the `+` button that appears to the left of an empty line (or press the `Tab` key) to open the `Add` menu. The following blocks are available:

| Block | Use |
| ---- |
| `Text` | A regular paragraph of text. This is the default block: press `Enter` to create a new one. |
| `Heading 1`, `Heading 2`, `Heading 3` | Three heading levels to structure your instructions. |
| `List` | A bulleted or numbered list. Lists can be nested over several levels (`Tab` to indent). |
| `Picto Box` | A callout illustrated with a safety pictogram, ideal for highlighting a key instruction (see [Pictograms](#pictograms) below). |
| `Picto List` | A row of pictograms side by side, for example to show the required PPE at a glance. |
| `Image` | An image uploaded from your computer (site map, photo of an assembly point…). |
| `Video (Vimeo/Youtube)` | A video hosted on YouTube or Vimeo, embedded directly in the instructions. |
| `Divider` | A horizontal line to add breathing room and visually separate sections. |
| `Page Break` | Splits the instructions into several screens on the check-in kiosk (see [Page breaks](#page-breaks) below). |

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1db4zbl.png)

> 💡 **Tip:** Use page breaks to split a long document into several screens. On the check-in kiosk, the visitor will move between pages with the `Back` and `Next` buttons.

### Format text

Select some text to bring up the formatting toolbar:
![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/scr-20260720-jwqy_mmvqha.png)

* **Bold**: for important words
* *Italic*: for nuances or clarifications
* Underline
* `Text color`: apply a color to your selection from the palette
* `Highlighter`: highlight a passage to draw the eye

### Block styles

Each text or heading block can be given a **colored background style**. Click the `⋮⋮` icon to the left of the block (`Click to tune` menu), then choose a style:

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/scr-20260720-jxij_vf59qu.png =408xauto)

| Style | Color | Recommended use |
| ---- |
| `Default Style` | No background | Regular text |
| `Yellow` | Yellow | Warnings, risks, calls for caution |
| `Orange` | Orange | Fire safety instructions |
| `Red` | Red | Prohibitions |
| `Blue` | Blue | Obligations (PPE, instructions to follow) |
| `Green` | Green | Evacuation, first aid, safety information |
| `Neutral` | Gray | Secondary information, remarks |

> 💡 **Tip:** These colors follow safety signage conventions (red = prohibition, blue = obligation, yellow = warning, green = evacuation/first aid). Use them consistently with your pictograms and your instructions will be understood at a glance.

The same menu also lets you set the block's **text alignment**: left (default), centered, right, or justified.

### Pictograms

The `Picto Box` and `Picto List` blocks rely on a library of standardized safety pictograms, organized by family:


![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/scr-20260720-jzus_hfhvtu.png =339xauto)


* **Prohibition Pictograms**: prohibited actions or behaviors
* **Obligation Pictograms**: specific instructions to follow (PPE requirements…)
* **Warning Pictograms**: potential risks, calls for caution
* **Fire Pictograms**: firefighting equipment and instructions
* **Evacuation and Safety Pictograms**: health, evacuations, and emergencies
* **Hazard pictograms**: hazardous chemical substances (CLP regulation)
* **Other Pictograms**: various informational pictograms

With `Picto Box`, choose a pictogram then write the instruction text next to it: the block automatically adopts the color style matching the pictogram's family (you can change it afterwards). Click the pictogram at any time to change it.

With `Picto List`, click `Add a Pictogram` as many times as needed to build your row. Double-click a pictogram to remove it.

> 💡 **Tip:** Missing a pictogram? Use the `Contact Support` link at the bottom of the selection window to request it.

### Images

The `Image` block lets you upload an image from your computer: access map, assembly point location, photo of a piece of equipment…

Once the image is inserted, choose its display size: `Small Size`, `Medium Size`, or `Original Size`.

### Page breaks

On the check-in kiosk, instructions that run too long on a single screen discourage reading. The `Page Break` block splits your document into several pages: the visitor moves from one page to the next with the `Back` and `Next (x/y)` buttons, and must go through every page before they can accept.

> 💡 **Tip:** A good practice is to dedicate one page per topic: welcome and general instructions, safety, fire and evacuation, privacy…

### Reorder, move, delete

* **Move a block**: grab the `⋮⋮` handle to the left of the block and drag it where you want, or use `Move up` / `Move down` in the block menu.
* **Delete a block**: open the block menu and click `Delete`, then click again to confirm.
* **Undo / redo**: `Ctrl+Z` / `Ctrl+Y` (or `Cmd+Z` / `Cmd+Shift+Z` on Mac) work at any time in the editor.

Don't forget to click `Save` once you are done writing.

## Configure the revalidation period

Set the number of days before a regular visitor must read and accept the instructions again:

* **0 days**: the visitor must accept the instructions at each visit
* **30 days** (example): if the visitor returns within 30 days, they don't need to read the instructions again

**Important:** To exempt a visitor from re-reading the instructions, Anghello must be able to recognize them from one visit to the next. The revalidation period therefore applies in two cases:

* **Pre-registered visits**: the visitor is identified through their invitation
* **Visitors who check in from their own smartphone**: their acceptance is stored in their phone's browser (requires the `Virtual Badge` feature to be enabled)

However, during a walk-in check-in on the reception tablet, the device is shared by all visitors, so the instructions are shown at every visit, regardless of the configured period.

> 💡 **Good to know:** Any change to the instruction content resets the clock: every visitor will have to read and accept the new version at their next visit, even if their revalidation period has not elapsed.

Click `Save`.

## Translate your instructions

If your site welcomes international visitors, you can write your instructions in several languages.

**1.** In the instruction editor, click the language selector in the translation bar.

**2.** Select the language you want (French, English, German, Dutch…).

**3.** Two options are available:
* `Blank content`: start from a blank page
* `Duplicate default instructions`: generates the default instructions translated into the selected language

**4.** Edit the content if needed, then save.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1ih5s3l.png)

> 💡 **Tip:** On the check-in kiosk, the instructions are automatically displayed in the language chosen by the visitor. If no translation is available in their language, the default instructions are shown.

## Instructions per visitor type

If you have enabled **Visitor Types**, you can write different instructions for each type.

**1.** At the top of the settings page, select the **visitor type** in the selector.

**2.** Write specific instructions for that type.

For example:
* **Suppliers** must read reinforced safety instructions
* **Candidates** only see a welcome message
* **Clients** must accept a nondisclosure agreement

> 💡 **Tip:** You can copy the instructions from another visitor type to save time and adapt them.

## How it works for your visitors

On the check-in kiosk, the instructions appear after the check-in form:

1. The visitor sees the instruction content, page by page if page breaks are set
2. They must **scroll to the bottom** of each page to continue
3. They click `I have read and accept` to validate the instructions
4. Their check-in is completed

|| **Important:** The Accept button stays grayed out until the visitor has scrolled to the bottom of the instructions. This guarantees they have seen the entire content.

## Good to know

> 💡 **Tip:** Visitors can re-read the instructions from their virtual badge after check-in (if the virtual badge is enabled).

> 💡 **Tip:** Use the editor's **fullscreen** mode for a more comfortable writing experience.

|| **Important:** Changes are applied in real time on the check-in kiosk. New visitors will immediately see the updated instructions.

## Troubleshooting

| Problem | Solution |
| ---- |
| The instructions don't appear on the kiosk | Check that the instructions are enabled and that content has been written. Refresh the kiosk. |
| The visitor doesn't see the right language | Check that a translation exists for the language chosen by the visitor. |
| The Accept button stays grayed out | The visitor must scroll to the bottom of the instructions. This is expected behavior to guarantee the instructions are read. |
| The instructions differ from what I wrote | Check that you have selected the right visitor type in the selector at the top of the page. |

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.