> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Adding and managing sites

A site represents a physical location where you welcome visitors. This guide shows you how to create, edit, and delete your sites.

**Audience:** Administrators
**Application:** Admin (app.anghello.co)
**Estimated time:** 5 minutes

## Before you start

* You need an **Administrator account** on Anghello
* Your organization must be set up

## Creating a new site

**1. Open the site list**

In the left-hand menu, open the `Configuration` section, then click `Sites`.

**2. Click Add a site**

Click the `Add a site` button at the top of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1hx24jn.png)

|| **Important:** If this button doesn't appear, check that you're an Administrator. If a message says the limit has been reached, your subscription doesn't allow creating more sites.

**3. Fill in the details**

| Field | Required | Description |
| ---- |
| `Name` | Yes | Name displayed on the check-in kiosk (2–120 characters) |
| `Email` | No | Contact email for this site |
| `Address` | Yes | Physical address of the site (autocomplete) |

**4. Save**

Click `Save`. A confirmation message appears and you're taken back to your site list.

## Editing a site

**1.** In `Configuration` > `Sites`, find the site you want to edit.

**2.** Click `Information` on that site's card.

**3.** Change the details you need (name, email, address), then click `Save`.

## Deleting a site

A site can't be deleted without help from our support team. If you want to permanently delete a site, contact support.

|| **Important:** Deleting a site is **irreversible**. All data linked to that site (visitors, host employees, settings) will be permanently deleted.

## Switching between sites

When you have several sites, a **site selector** appears at the top of the side menu. It lets you:

* Filter visitors and data by site
* View all sites in a single view

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1c3dn3h.png)

## Good to know

> 💡 **Tip:** Each site has its own independent configuration: instructions, custom fields, notifications, QR code, and so on.

> 💡 **Tip:** The number of sites you can create depends on your subscription. Check `Configuration` > `Organization` > `Subscription` to see your limits.

## Troubleshooting

| Problem | Solution |
| ---- |
| The Add a site button doesn't appear | Only Administrators can create sites. |
| A message says the limit has been reached | Check your subscription to see your limits or request a plan change. |
| The Save button stays grayed out | Check that the site name is filled in (at least 2 characters). |

If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.
