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> Use this file to discover available pages before exploring further.
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# Adding a host employee


A host employee is someone your visitors can select on the check-in kiosk as the person they're here to meet. Adding them to Anghello also enables arrival notifications. This guide shows you how to add a host employee manually.

**Audience:** Administrators, Managers, Receptionists
**Application:** Admin (app.anghello.co)
**Estimated time:** 3 minutes

## Before you start

- You need an **Administrator, Manager, or Receptionist account** on Anghello
- At least one site must have been created

## Adding an employee

**1. Open the host employee list**

In the left-hand menu, click `Host employees`.

**2. Click Add an employee**

Click the `Add an employee` button at the top right of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_vhg4op.png)

**3. Fill in the details**

| Field             | Required | Description                                                     |
| ----------------- | -------- | --------------------------------------------------------------- |
| `First name`      | Yes      | The employee's first name                                       |
| `Last name`       | Yes      | The employee's last name                                        |
| `Job title`       | No       | Their position (e.g. "HR Manager")                              |
| `Email`           | No       | Their work email — used for arrival notifications               |
| `Phone`           | No       | Their main number (with country code)                           |
| `Direct phone`    | No       | Their direct line (with country code)                           |
| `Internal phone`  | No       | Their internal extension                                        |

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_wzm2x6.png)

> 💡 **Tip:** If you fill in the email address, the employee will automatically receive a notification each time a visitor checks in and selects them as their host.

**4. Select the primary site**

Choose the **primary site** from the dropdown. This is the site the employee is attached to by default.

**5. Link additional sites (optional)**

If the employee works across several sites, click `Link to other sites` to make them visible on those sites' check-in kiosks too.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1ms4rj5.png)

**6. Save**

Click `Save`. The employee appears immediately in the list and on the check-in kiosk.

> 💡 **Tip:** If an employee with the same email address already exists, Anghello will offer to link them to the site rather than create a duplicate.

## Marking an employee as a favorite

Favorite employees appear first when a visitor searches for their host on the check-in kiosk.

**1.** In the host employee list, click the **star icon** to the left of the employee's name.

The star fills in to confirm the employee is a favorite.

> 💡 **Tip:** Mark as favorites the people who receive the most visitors (reception, management, HR…).

## Deactivating or reactivating an employee

If an employee leaves your organization temporarily, you can deactivate them rather than delete them.

**1.** Open the actions menu on the employee's row.

**2.** Click `Deactivate`.

A deactivated employee:

- Appears grayed out in the list
- Is **no longer offered** as a host on the check-in kiosk
- Can be **reactivated** at any time by clicking **Activate**

> 💡 **Tip:** Deactivating rather than deleting preserves the visit history and makes reactivation easy.

## Good to know

> 💡 **Tip:** A host employee does **not** need an Anghello user account. Host employees and users (administrators, managers, receptionists) are managed separately.

## Troubleshooting

| Problem                                      | Solution                                                                                          |
| -------------------------------------------- | --------------------------------------------------------------------------------------------------- |
| The employee doesn't appear on the kiosk     | Check that they're linked to the right site and that they aren't deactivated.                     |
| The employee doesn't receive notifications   | Check that their email address is filled in and that notifications are enabled in the site settings. |
| The Add button doesn't appear                | Check that you have the Administrator, Manager, or Receptionist role.                             |

If the problem persists, contact our team via the chat at the bottom right of your screen, or at support@anghello.co.