> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Add your first site

A site represents a physical location where you welcome visitors (head office, regional office, factory…). This guide shows you how to create your first site and make it operational.

**Audience:** Administrators
**Application:** Admin (app.anghello.co)
**Estimated time:** 3 minutes

### Before you begin

* You must have an **Administrator account** on Anghello
* Your organization must be configured (see the article "[Create and configure your organization](https://help.anghello.com/en/article/create-and-configure-your-organization-12miyuu/)")

### From the getting started guide

If this is your first login, the **getting started guide** on the right of your screen offers the step "Configure your site". Click **Start** — you will be redirected directly to your site's form.

[Screenshot: getting started guide with the "Configure your site" step highlighted]

### From the sites list

You can also add a site at any time:

**1. Go to the sites list**

In the left menu, open the **Settings** section then click **Sites**.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_m1q87g.png)

**2. Click Add a site**

Click the **Add a site** button at the top of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_486qmp.png)

> ⚠️ **Important:** If this button does not appear, check that you are logged in as an **Administrator**. Managers and receptionists cannot create sites.

### Fill in the site information

**3. Give your site a name**

Enter a clear and identifiable name in the **Name** field. This is the name your visitors will see on the welcome kiosk.

* Minimum 2 characters, maximum 120 characters
* Choose a short and descriptive name (for example "Paris Head Office" or "Lyon Office")

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_bfsuwk.png)

**4. Add a contact email (optional)**

Enter the site's email address in the **Email** field. This email can be used for notifications related to this specific site.

**5. Enter the site address (optional)**

Click the **Address** field and start typing. Suggestions appear automatically — select the corresponding address from the list.

![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_tf3f9i.png)

**6. Save**

Click **Save**. A confirmation message appears: "Site created!" and you are redirected to your sites list.

Your site is created!

### What's next?

Your site is ready, but a few more steps are needed to welcome your first visitors:

1. **Configure the welcome flow** — Customize instructions, required fields and notifications
2. **Download the QR code** — Print the poster to allow visitors to register themselves
3. **Add your host employees** — So they receive arrival notifications

> 💡 **Tip:** If you are following the getting started guide, the next step automatically prompts you to download your QR code poster.

### Good to know

> 💡 **Tip:** When you have multiple sites, a **site selector** appears at the top of the side menu. It lets you filter visitors and data by site, or display all sites in a single view.

> 💡 **Tip:** You can edit a site's information at any time from **Settings** > **Sites**, then by clicking **Edit** on the relevant site card.

> ⚠️ **Important:** The number of sites you can create depends on your subscription. If you reach the limit, a message invites you to review your subscription.

### Troubleshooting

| Problem | Solution |
| ---- |
| The "Add a site" button does not appear | Only **Administrators** can create sites. Check your role in **Settings** > **Users**. |
| A message indicates the limit has been reached | Your subscription does not allow creating more sites. Go to **Settings** > **Organization** > **Subscription** to see your limits or request a plan change. |
| The Save button remains grayed out | Check that the site name is filled in (minimum 2 characters). |
| The created site does not appear in the selector | Refresh the page (Ctrl+Shift+R on PC, Cmd+Shift+R on Mac). |

If the problem persists, contact our team via the chat at the bottom right of your screen or at support@anghello.co.