> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # 3. Setting up evacuations in Anghello **For:** QHSE Managers, Safety Officers, Site Managers **Application:** Admin (app.anghello.co) **Estimated time:** 5-minute read --- ## Before you start Before configuring Anghello, make sure you have: * Identified your site's evacuation responders (safety organization chart, evacuation plan) * Read [Understanding the Anghello evacuation system](https://help.anghello.com/en/article/1-understanding-the-anghello-evacuation-system-bhyea/) and [Roles and access](https://help.anghello.com/en/article/2-roles-and-access-who-does-what-during-an-evacuation-1fq1dls/) to choose the right roles --- ## Step 1: Map your responders to Anghello roles Go through your list of evacuation responders (safety organization chart, evacuation plan) and identify who will need Anghello access during an evacuation. Use the [decision matrix](https://help.anghello.com/en/article/2-roles-and-access-who-does-what-during-an-evacuation-1fq1dls/) to pick the right access type — not every responder needs an account: for Evacuation roles, a shared QR code in the evacuation pack can be enough. * **Full access (visits + evacuations + settings):** Manager account * **Visit management + evacuations:** Receptionist account * **Evacuation only:** Evacuation account (personal or QR code) * **Read-only information:** secondary contact (no account) ## Step 2: Create the user accounts Accounts are created from **Users** > **Add a member**. Select the appropriate role (Manager, Receptionist, or Evacuation), the site, and confirm. For Evacuation accounts, choose between: * a classic **personal Evacuation account** (email + password or SSO) for an identified staff member; * a dedicated **QR code Evacuation account** (no password, QR code generated immediately — ready to slip into the evacuation pack). ![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1eogqyt.png) For the detailed procedure: * see [Add a user](https://help.anghello.com/en/article/adding-a-user-receptionist-manager-drkzbf/) (overview) * [Create a QR code Evacuation account](https://help.anghello.com/en/article/adding-a-user-receptionist-manager-drkzbf/) (direct link to the step-by-step procedure) Give your QR code accounts explicit names so you can identify them in logs and notifications (e.g. "Evac - Morning Shift", "Evac - North Point"). Anghello lets you create several QR code accounts on the same site (one QR code per assembly point, for example). ## Step 3: Configure notifications When an evacuation is triggered, Anghello automatically sends alerts: | Recipient | Channel | What they receive | Can run roll call | | ---- | | Anghello users (Admin, Manager, Receptionist, Evacuation) | Email (if enabled) | Link to the full evacuation list | **Yes** | | Secondary contacts (configured email addresses) | Email | Read-only view link | **No** | | Secondary contacts (configured phone numbers) | SMS | Read-only view link | **No** | | Visitors (if browser notifications enabled) | Push | Evacuation-in-progress alert | — | On the check-in kiosk (Spot app), a **red banner** appears with the evacuation message. The banner can be tapped to show or hide the full message. It disappears automatically when the evacuation is closed. The secondary contacts' view link stops working as soon as the evacuation is closed. To configure secondary contacts' email addresses and phone numbers, go to **Sites** > **Settings** > **Evacuations**. See [Evacuation settings](https://help.anghello.com/en/article/3-setting-up-evacuations-in-anghello-18ngt4a/) for the full list of options. ![Evacuations tab in the site settings](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_14nih29.png) || **Important:** SMS notifications require SMS credits. Check your balance in the settings. > **Push notifications to visitors:** Visitors who checked in with their smartphone (QR code) and enabled browser notifications receive a push notification telling them an evacuation is in progress. This only applies to visitors who explicitly accepted browser notifications during check-in. It does not replace your alarm system. ## Step 4: Deploy the QR codes on site 1. Print the A4 poster from Anghello (**Users** > member menu > **View/Manage QR code**) 2. Laminate the poster (recommended if it may be used in the rain, for example) 3. Store it in a secure location out of public view: sealed evacuation pack, locked box, safety cabinet. The QR code must never be displayed in an open area. 4. Test scanning from the storage location to check that the QR code is readable and network coverage is sufficient Here is an example of an evacuation QR code poster generated by the application, ready to print: ![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/screenshot15xpostspark2026-03-_1oor84p.png) || **Important:** The QR code is a passwordless access key. Treat it with the same level of confidentiality as an access badge, and never display it in a publicly accessible area. See [QR code security](5-securite-des-qr-codes.md) for the complete security rules. ### Add the QR code to your evacuation pack If your site uses an evacuation pack (or evacuation case), **slip the laminated QR code poster into it**. It's the digital equivalent of your paper register — except it's always up to date and accessible from any phone. Everything else in your pack stays the same. The evacuation warden — last to leave the area — is the natural user of this QR code: they grab the pack on the way out, scan the code, and get the live, up-to-date list. Regularly scan the QR code in the pack to check it's still active. If the account has been regenerated from the portal, the old poster will no longer work. ### What about the check-in tablet? If your site uses a tablet for visitor check-in, it can also be used at the assembly point to scan the QR code. Note: the check-in tablet runs the visitor app (Spot), not the management portal (Admin). To use it during an evacuation, scan the QR code with the tablet's camera. Make sure a SIM card is installed for 4G coverage outside the building. ## Step 5 (optional): Install Anghello on your role holders' phones Anghello is a progressive web app (PWA). Your role holders can install it directly on their home screen, no app store required: 1. Sign in to app.anghello.co from the phone's browser 2. Open the user menu (top right) 3. Tap **Install** The benefit: one-tap access, without opening the browser. In an emergency, every second counts. ![](https://storage.crisp.chat/users/helpdesk/website/-/2/0/a/6/20a671ba57d61a00/device-mockup15xpostspark2026-_1hotsqr.png) --- ## Go-live checklist | Action | Status | | ---- | | Identify all evacuation responders on the site | ☐ | | Create the Manager and Receptionist accounts | ☐ | | Create the Evacuation accounts (personal and/or QR code) | ☐ | | Configure the secondary contacts (first aiders, on-call staff, management) | ☐ | | Print and laminate the QR code posters | ☐ | | Place the posters in the evacuation pack or another secure location | ☐ | | Test scanning the QR code from each location | ☐ | | Check network coverage (4G/WiFi) at the assembly points | ☐ | | Trigger a test evacuation and check the notifications | ☐ | | Check that roll call syncs in real time across several devices | ☐ | | Train the key responders (trigger, roll call, close) | ☐ | | Raise awareness about QR code confidentiality (see [QR code security](https://help.anghello.com/en/article/6-evacuation-qr-code-best-practices-1dw277c/)) | ☐ | | Schedule the first evacuation drill with Anghello | ☐ | --- ## Related articles * [Set up entry instructions (welcome booklet)](https://help.anghello.com/en/article/configure-entrance-instructions-1vi7eb4/) — Publish your safety instructions to visitors --- > Next page → [Using Anghello during an evacuation](https://help.anghello.com/en/article/4-using-anghello-during-an-evacuation-r2efe7/)