> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.anghello.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# 1. Understanding the Anghello evacuation system

**For:** QHSE Managers, Safety Officers, Site Managers
**Application:** Admin (app.anghello.co)
**Estimated time:** 3-minute read

## Introduction

Managing evacuations is a critical concern for any organization that welcomes visitors. When an incident occurs, three things matter: knowing who is on site, checking off evacuees at the assembly point, and keeping emergency services informed in real time.

Anghello digitizes all three for your visitors and external contractors: instant access to the on-site list from any device, real-time roll call synchronized across all responders, live sharing with emergency services — and a full audit trail.

### Scope

**This guide covers external visitors** (contractors, suppliers, clients, delivery drivers, etc.) recorded in the Anghello register. Internal staff (employees, temporary workers, permanent contractors) fall under your own internal procedures (roll call, badges, time clocks, etc.). During an evacuation, the two systems complement each other.

## From paper to digital

The shortcomings of a paper register in an emergency are well known: hard to access, unreliable, a single copy, cumbersome archiving. Anghello doesn't change your evacuation procedure — it removes these limitations by digitizing each key step:

| Phase | With paper | With Anghello |
| ---- |
| **📋 Get the list** | Go back to reception, find the register | Open the app or scan the Emergency Evacuation QR code |
| **✅ Check off evacuees** | Tick names on a handwritten list | Tap to check off, synchronized in real time across all responders |
| **📞 Reach a missing person** | Decipher a phone number, dial it | Visitor's number if collected, otherwise their host's contact details |
| **🔒 Close** | Manual head count, inform people one by one | Automatic head count, one-click closure, everyone notified |
| **📊 Audit** | Physical storage, data hard to exploit | Auto-archived report: timestamps, responders, duration |

*How many mobile phones can you count around you right now? Probably as many as there are people. The tool is already in everyone's pocket.*

## The goal

**Ensure that at any time, at least one authorized person can access the list of visitors on site, trigger an evacuation, and check off evacuees.**

Whether it's a Tuesday at 10 a.m. with a fully staffed front desk or a Saturday at 6 a.m. with a skeleton crew, the expected outcome is the same: someone can act.

## The 3 building blocks

| Building block | What it does | Available to |
| ---- |
| **1. 🖥️ The dashboard** | Central view: visitors on site, history, statistics. Evacuations are triggered from this dashboard. | All Anghello users (Manager, Receptionist, Evacuation) |
| **2. 🚨 The evacuation feature** *(trigger, roll call, close)* | Trigger an evacuation, generate the on-site list, check off each evacuee, close with an archived report. | All Anghello users (Manager, Receptionist, Evacuation) |
| **3. 🔔 Notifications and the share link** | Email and/or SMS alert to responders as soon as an evacuation is triggered. Read-only link for secondary contacts and emergency services. | Anghello users (email) + secondary contacts (email and/or SMS) |

## Access methods

| Access method | How | Who | When to use it |
| ---- |
| **🔑 Personal account** | Email + password or SSO. Shortcut on the phone's home screen. | Identified role holders (QHSE, reception, designated evacuation warden) | Day-to-day access + evacuations |
| **📱 Emergency Evacuation QR code** | Scan the QR code. No password required. | Any authorized person on site | Backup, rotating shifts (24/7 operations), absent staff or forgotten credentials in an emergency |
| **✉️ Notification (received link)** | Click the link received by email or SMS when the evacuation is triggered. | All users + secondary contacts | Immediate access as soon as an evacuation is triggered |

## How to think about configuration

Configuring Anghello for evacuations comes down to one simple question:

| **Who is on site at any given moment, and how do they access the visitor list and the roll call?**

During the day, with QHSE and reception on site, personal accounts cover the need — but plan a backup for absences (leave, sickness). At night, with rotating shifts, an Emergency Evacuation QR code kept in the evacuation pack at the assembly point guarantees permanent fallback access.

**One concrete habit:** an Emergency Evacuation QR code poster in your evacuation pack is the digital equivalent of an always up-to-date paper register — except it's accessible from any phone and synchronized in real time.

| Think worst-case scenario: your QHSE manager is on leave, your receptionist is off sick, and the alarm goes off at 6 a.m. — who can access Anghello? That scenario should drive your configuration.

---

## Related articles

* [Manage roles and permissions](https://help.anghello.com/en/article/managing-roles-and-permissions-16ouylm/) — Understand the different access levels in Anghello

---

> Next page → [Roles and access: who does what during an evacuation?](https://help.anghello.com/en/article/2-roles-and-access-who-does-what-during-an-evacuation-1fq1dls/)